Last Updated: January 2026

f99 Privacy Policy — How your personal information is collected, stored, and protected

Your privacy at f99 is of the utmost importance to us. This policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Effective Date

This Privacy Policy is effective from 1 January 2026. By using f99.vin, you consent to this policy.


Our core privacy principles

How f99 is committed to protecting your data

Maximum Security

All your data at f99 is protected by SSL/TLS encryption. No unauthorized person or entity can access your information.

Data Is Never Sold

F99 never sells your personal information to third parties. Your data is used exclusively to improve your experience.

In your control

At f99, you can view, correct, or delete your data at any time. You are always in control.

Minimum Data Collection

F99 collects only what is necessary. Gathering excessive or unnecessary personal information is against our policy.

Full Transparency

Everything f99 collects and how it is used is fully disclosed here — nothing is hidden.

International Standards

F99's Privacy Policy follows international data protection standards. Your information is secured to world-class levels.

1. Introduction & Applicability

F99.vin ("f99", "we", "us") uses this Privacy Policy to explain how we collect, use, and protect your personal information. This policy applies whenever you use f99's website or mobile app.

By creating an account or using f99's services, you agree to this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using f99's services.

F99 complies with Bangladesh and international data protection laws. We believe every user has the right to control their own data, and we respect that right.

This Privacy Policy is updated regularly. You can find the date of the latest revision at the top of the page.

2. What Information Do We Collect?

F99 collects only what is necessary. The types of data we collect are listed below:

Type of Data Example Purpose
Identity Information Name, date of birth, national ID KYC Verification
Contact Information Phone number, email Account & Notifications
Financial information Payment methods, transaction history Payment Processing
Technical Data IP address, device information, browser Security & Improvement
Gaming Data Game history, bet amounts Responsible Gaming

F99 also collects certain data automatically — such as when you accessed the platform, which pages you visited, and how long you stayed. This information helps us improve the platform.

3. How Is Your Information Used?

F99 uses the data it collects for the following purposes:

  • Account management: Verifying registration and login, and ensuring account security.
  • Service Delivery: Keeping gaming services, deposits, and withdrawals running smoothly.
  • Identity Verification (KYC): Verifying age and identity to prevent fraud and money laundering.
  • Customer Support: Resolving your issues promptly.
  • Promotional Communications: Keeping you informed about relevant offers and bonuses (you can opt out of this at any time).
  • Platform Improvement: Analyzing user experience to make f99 better.
  • Legal compliance: Meeting the requirements of applicable laws and regulatory authorities.
  • Responsible Gaming: Detecting excessive gaming and providing appropriate support.

F99 never shares your data with third parties for advertising purposes. Your data is used solely to serve you.

4. Who Is Your Information Shared With?

F99 may share data in a limited number of circumstances:

  • Payment Processors: Trusted payment gateways are provided with the necessary information to process deposits and withdrawals.
  • KYC Service Provider: With approved third parties for identity verification purposes.
  • Game Providers: Only the minimum data necessary to operate the games.
  • Legal authorities: Where a court order or regulatory directive requires it.
  • Fraud Prevention Agencies: With relevant authorities to prevent money laundering and fraud.

F99 never sells or rents your data. Any information shared with third parties is governed by strict confidentiality agreements.

If any third party requests your information while claiming to represent f99, stay alert and notify our customer support immediately.

5. How Long Is Your Information Retained?

F99 retains different types of data for different periods:

  • Account information: For the duration of the active account and a minimum of 5 years after closure.
  • Financial transactions: 5–7 years as required by law.
  • Gaming History: 2 years after account closure.
  • Customer Support Contact: 1 year after the issue is resolved.
  • Cookies & Browsing Data: Up to 1 year.

Once the retention period expires, f99 securely deletes or anonymizes your data. Some data may be retained longer if required by legal obligations.

6. Cookies & Tracking Technologies

F99's website and app use cookies and similar technologies for two purposes:

  • Essential cookies: Maintaining login sessions, verifying security, and ensuring core platform functionality. These cannot be disabled.
  • Performance Cookies: Analyzing user behavior to improve the f99 experience. You can turn these off at any time.
  • Preference Cookies: Remembering your language and settings so you do not have to reconfigure them each visit.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of some f99 services.

F99 does not use third-party advertising cookies. Your browsing data is never sent to any ad platform.

7. Your Rights

You have a number of important rights regarding your data at f99:

Right to Access

You can find out what information f99 holds about you at any time.

Right to Rectification

You may request a correction if any of your information is inaccurate.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that the processing of your data be restricted in certain circumstances.

Right to Portability

You can export your data in a standard, portable format.

Right to object

You may object to marketing communications or to specific data processing activities.

To exercise this right, contact f99 customer support. We will respond to your request within 30 days.

8. Child Protection Policy

F99 takes a firm stance on protecting minors. Our services are strictly for users aged 18 and above.

  • F99 does not knowingly collect personal data from anyone under the age of 18.
  • If a user is suspected to be under 18, their account will be suspended immediately.
  • If any minor's information has been collected inadvertently, we will delete it immediately upon notification from a parent or guardian.

If you believe a minor in your household is using f99, please contact our customer support immediately.

9. Security Measures

F99 uses industry-leading technology to keep your data secure:

  • SSL/TLS Encryption: All data transfers occur through encrypted channels.
  • Two-Factor Authentication (2FA): OTP verification at login provides an extra layer of security.
  • Regular Security Audits: Regular system audits are conducted by independent third parties.
  • Data Center Security: f99's servers are hosted in internationally certified, secure data centers.
  • Access controls: Staff are granted access only to the information they need.
  • Incident response: A response plan is in place to act swiftly in the event of any security incident.

In the event of a security breach, we will notify affected users within 72 hours as required by law.

10. Changes to Privacy Policy

F99 may update this Privacy Policy as needed. When changes are made:

  • Members will be notified via email or in-app notification before any significant changes take effect.
  • The date of any update will be clearly stated at the top of this page.
  • Continued use of f99 after any changes constitutes your acceptance of the updated policy.

Check this page regularly. f99 is committed to keeping you informed about the latest Privacy Policy at all times.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to f99:

  • Live Chat: Live chat is available 24/7 on the website and app.
  • Email: [email protected] (please send using your own email client).

We typically respond within 3 business days. For urgent matters, reaching out via live chat will get you a faster resolution.

You are also welcome to contact our Terms and Conditions and Responsible Gaming You can find more information on the page as well.

General Privacy Questions

Frequently asked questions about f99's data protection

No, f99 never sells your personal data to third parties. Your information is used solely to provide you with our services. Any data shared for payment processing or KYC verification is strictly governed by confidentiality agreements.

You may request that your data be deleted. However, certain data — such as financial transaction records — may need to be retained for a specified period due to legal obligations. Contact customer support and we will walk you through the details.

Yes, all payment information on f99 is secured with SSL/TLS encryption. We comply with PCI DSS standards. Your full mobile banking or bank account details are never stored on f99's servers.

Yes, you can opt out of promotional messages or emails at any time. Update your notification preferences in Account Settings or contact customer support. However, important security and transaction notifications cannot be disabled.

Play with peace of mind at f99

Your privacy and security are f99's top priority. Play with confidence and stay safe.

Registration is free. For users aged 18 and above.


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